Client: National Defence College (NDC), Karen, Kenya
Sector: Defence & Education
Solution: Mkutano Web-Conference Deployment
Year: 2020
Background
In 2020, the COVID-19 pandemic brought global disruption to institutions of all kinds. Lockdowns and social distancing measures forced organizations to rethink operations, with remote work and virtual learning becoming the new standard.
The National Defence College (NDC), Kenya’s premier training institution for senior military officers and public servants, faced the critical challenge of continuing its high-level academic programs in the midst of a global health crisis. The need for a secure, reliable, and user-friendly remote learning solution became a top priority.
Solution: Mkutano Web-Conference
To address this urgent need, Ping Information Technologies Solutions LTD deployed Mkutano Web-Conference, a powerful and customizable video conferencing platform built for professional virtual collaboration.
Mkutano was rapidly tailored and implemented to support the demanding requirements of NDC’s academic environment, offering key features such as:
- Real-Time Video Conferencing: High-quality video and audio to simulate an in-class experience.
- Screen Sharing & Interactive Collaboration: Facilitators and students could share presentations and content in real time.
- Secure Communication: End-to-end encryption ensured the privacy of sensitive discussions.
- Recording & Playback: All sessions could be recorded for archival and future reference.
- Scalability: The platform supported large class sizes without compromising performance.
Implementation Strategy
Ping IT’s deployment at NDC followed a well-structured plan:
- Customization: Mkutano was configured to support secure, classified communication and match the college’s academic structure.
- Training: Faculty and students received hands-on training for smooth adoption of the platform.
- Ongoing Technical Support: Our team provided continuous support to guarantee platform reliability and user satisfaction.
Impact
The implementation of Mkutano Web-Conference delivered measurable benefits:
- Uninterrupted Learning: NDC students continued their academic programs without delay.
- Flexibility & Accessibility: Students joined sessions from various locations, ensuring safety and participation.
- Data Security: The platform’s encryption and security controls met the institution’s strict confidentiality standards.
Conclusion
The deployment of Mkutano Web-Conference at the National Defence College exemplifies how Ping Information Technologies Solutions LTD delivers agile, secure, and effective e-learning solutions during times of crisis. By empowering NDC with a robust remote learning platform, we helped maintain the integrity and continuity of their esteemed academic programs during a global emergency.